Be warned, this place false advertises on their own website!
My kids (ages 14 and 11) love ropes courses and wanted to try this one while we were in town visiting family. Since the website said that anyone ages 10-14 must be accompanied by an adult to do the highest level, I bought a $50 ticket for myself also to accompany them on the top, most challenging course. Not until we checked in, geared up, completed levels 1 and 2 and waited on the platform to go up to level 3 did we hear the bad news. The guide then tells us that the rules have changed an no one under 15 can do level 3!
Fine, if that's the rule, then that's the rule. But I never would have bought a $50 ticket for myself had we known this in advance. All the manager said afterwards was "sorry sir, I don't handle the website, that's the rule, sorry you had a bad time". Nice customer service!
We actually had a great time right up until the kids were not allowed to complete course after we all got excited about doing the whole thing.
Buyer beware - false advertising at its worst!! Thanks a lot Blue Ridge Adventure Park.
All USA
Be warned, this place false advertises on their own website! My kids (ages 14 and 11) love ropes courses and wanted to try this one while we were in town visiting family. Since the website said that anyone ages 10-14 must be accompanied by an adult to do the highest level, I bought a $50 ticket for myself also to accompany them on the top, most challenging course. Not until we checked in, geared up, completed levels 1 and 2 and waited on the platform to go up to level 3 did we hear the bad news. The guide then tells us that the rules have changed an no one under 15 can do level 3! Fine, if that's the rule, then that's the rule. But I never would have bought a $50 ticket for myself had we known this in advance. All the manager said afterwards was "sorry sir, I don't handle the website, that's the rule, sorry you had a bad time". Nice customer service! We actually had a great time right up until the kids were not allowed to complete course after we all got excited about doing the whole thing. Buyer beware - false advertising at its worst!! Thanks a lot Blue Ridge Adventure Park.