I will never do business with this company again. I had a pipe bust one evening and called them out for repairs, they arrived and assessed the damage and decided to plan on coming back at a later date for repairs due to weather, which was fine. We set up a date and time for the repairs and I paid them their $80 service charge for coming out, no big deal there. The day came for our scheduled appointment and they never came or bothered to even call and let me know that they wouldn't be able to make it. I decided to give them a call and see what happened and was met with rude and very poor customer service. I asked for my money to be refunded being that they neglected to show up for repairs and was immediately told no. All in all, I would definitely shop around before even thinking of this company. I would give 0 stars if I could.
I will never do business with this company again. I had a pipe bust one evening and called them out for repairs, they arrived and assessed the damage and decided to plan on coming back at a later date for repairs due to weather, which was fine. We set up a date and time for the repairs and I paid them their $80 service charge for coming out, no big deal there. The day came for our scheduled appointment and they never came or bothered to even call and let me know that they wouldn't be able to make it. I decided to give them a call and see what happened and was met with rude and very poor customer service. I asked for my money to be refunded being that they neglected to show up for repairs and was immediately told no. All in all, I would definitely shop around before even thinking of this company. I would give 0 stars if I could.