I've been going to this place for years. Recently, within the last year or so, out was bought by a new owner. One smoothie I always get is a Hawaiian breeze. It's not one the menu but they still make it. I order it all the time and I always add pomegranate and coconut. No problem right? I go in this morning and ask for the same thing but instead she mis heard me and thought I asked for a pomegranate plunge however the pomegranate plunge has strawberries and bananas in it both of which I do not eat. When I receive my smoothie I could clearly tell it has strawberries because of the color so I told her I did not order this. this as strawberries and bananas in it neither of which I like she said yes this is what you ordered. No I didn't I don't eat strawberries or bananas so she gets mad and says well you need to be more clear and I didn't understand you. So she then proceeds to ring up the correct order and tells me there's a difference of 75 cents. I told her I was not paying a 75 cent difference because it was her mistake not mine um and she was very indignant about I ordered the wrong thing I did not order the wrong thing I would never order a pomegranate plunge because it has strawberries and bananas in it both of which I do not eat. I told her to just make the order that I want it and I would never come in her establishment again. All of a sudden she becomes very nice again no you made a mistake own up to it and give me the order I asked for!
I've been going to this place for years. Recently, within the last year or so, out was bought by a new owner. One smoothie I always get is a Hawaiian breeze. It's not one the menu but they still make it. I order it all the time and I always add pomegranate and coconut. No problem right? I go in this morning and ask for the same thing but instead she mis heard me and thought I asked for a pomegranate plunge however the pomegranate plunge has strawberries and bananas in it both of which I do not eat. When I receive my smoothie I could clearly tell it has strawberries because of the color so I told her I did not order this. this as strawberries and bananas in it neither of which I like she said yes this is what you ordered. No I didn't I don't eat strawberries or bananas so she gets mad and says well you need to be more clear and I didn't understand you. So she then proceeds to ring up the correct order and tells me there's a difference of 75 cents. I told her I was not paying a 75 cent difference because it was her mistake not mine um and she was very indignant about I ordered the wrong thing I did not order the wrong thing I would never order a pomegranate plunge because it has strawberries and bananas in it both of which I do not eat. I told her to just make the order that I want it and I would never come in her establishment again. All of a sudden she becomes very nice again no you made a mistake own up to it and give me the order I asked for!