Sprint Store

Wait time is ridiculous. There’s 3 ppl working every time I’ve visited. I paid my upgrade fee for another phone and wasn’t provided a tracking due to it just “not existing.” Was told to wait on a phone call for when the phone would be available for pickup. 1 month later I get impatient and call customer service, they call the store and my phone had just been sitting there. I just came in after work, and I’ve currently been waiting for over 30 mins. Not happy!!