Rockler Woodworking and Hardware - Kennesaw

I was so excited when I found out we were getting a Rockler woodworking store close by. Sure we have a home depot and Lowe's close by which I frequent often but some things can't be bought at the big box stores. I had been in this store probably a dozen times and always had a pretty decent experience but nothing compared to this weekend. I had finally decided to pull the trigger on a new Sawstop professional cabinet saw and had searched a few online stores but ultimately found out all online retailers charged $250 freight. (For anyone that doesn't know sawstop has fixed pricing) So I called Rockler and to my disappointment they had just sold the last one. They told me they would have one coming in on truck Friday or Saturday. Perfect. Well truck came and no saw. I called to find out and he told me the news but then the associate said Jeff the manager was driving to the Sandy Springs store to get the exact saw I wanted! Holy cow that's awesome I've never had a store or manager go that far above and beyond to take care of me! I got there Saturday to pick it up in my explorer. The associate and I weren't sure it would fit and sure enough here comes Jeff he jumped in the back of my car and we muscled it in (weighs about 500lbs) and got it to fit so I didn't need to go rent a trailer. These guys went out of their way to make sure I got my saw when I wanted it. Thank you guys! Got a lifelong customer in me.