Papa John's Pizza

I tried to order a pizza and was put on hold. I walked in the store which was 15 minutes away and was still on hold. I ordered a works pizza. I asked Justin about the pan pizza and what was the difference. I told him I wanted just a medium pizza. My order was taken at 6:12 pm. I asked twice what was taking so long because now it was 6:50 And storming outside. When I got home to eat the pizza the dough was raw. I waited a few hours to call back because I had been put on hold twice. I called back to tell the manager Justin, about the pizza. He proceeded to tell me that I did order a pan pizza and the raw dough was the way the pizza was served. I asked him why would l want to eat raw dough, you could smell the raw yeast. I told him that's not what I ordered and I had just noticed the price that I was charged. If Justin at store #0637 in Savannah, Ga on Abercorn St was concentrating on my order instead of continuing to answer calls while taking my order Justin would have gotten it right. He went back and forth with me about my order. I told Justin that I wanted to talk to his district manager and he said he couldn't give me the number.I got the corporate number and I will be calling. I have been a Loyal customer with no problems for 3 years but after my experience with Justin the so called manager I will not be returning. If Justin's customer service is the face of Papa John's, you guys might be losing more customers. I am very dissatisfied.