Humana

Describe my Experience : !! there is not enough room here to do so. I sent pmt for Feb. it was received Jan. 30th .. on Feb. 20th i received letter in mail that i had not made pmt. for Feb. and account is "in delinquent status " . I called my bank and they tell me that they have never seen the check. Letter from Humana says I must sent pmt. now of $72.46 for two months.. this would be for one Due on March 1,2015. -today is the 20th of Feb. SO , the guy on phone is looking at copy of check they are holding for Feb. - Why do they tell me check was denied , when my checkbook shows me it is holding over 1200.00 ?? at the time of check written. Add to this , that the letter sent shows NO phone # to call them and discuss letter. i must have been on the phome for hour and1/2 !! no answer made any sense !!