Fortress Storage

My locker got broken into and things were stolen. Lady who works there said the video didn't show much just a car. I called the police and filed a police report. The police asked for video and lady said technician was working on it. I when back to get copy of viedo and same story. I don't believe there is no video. I was mislead in believing a camera was being used. No lock, no mess outside at all. Someone had plenty of time to go though my locker. No security at all