If it was possible to leave a zero I would! I have had nothin but problems coming this office. I've had scheduled appointments, had to wait for an hour and after waiting I got to the back and they told me I have to come back because my procedure would take too long. They told me the total cost of my procedure would be 1140.00 because the insurance would pay the rest. So I paid 1140.00. Well now they're trying to me to pay another 1000.00 because they don't know how to submit X-rays to the insurance for the remainder of the money. The reception told you " you can just pay and have the insurance reimburse you." Um no ma'am. I told her I already paid what I was suppose to. I asked to speak to the doctor twice and she said she would double check if they sent the X-rays. My husband and I spoke to the insurance and they said they've been waiting on the dental office to send them. This has been going on for 5 months. And now that it's the 31st of December they want me to give the the money. If this isn't fixed I will be seeking a lawyer. Horrible dental office and after he finishes I will NEVER come here again. These receptionist have no idea how insurance works.
All USA
If it was possible to leave a zero I would! I have had nothin but problems coming this office. I've had scheduled appointments, had to wait for an hour and after waiting I got to the back and they told me I have to come back because my procedure would take too long. They told me the total cost of my procedure would be 1140.00 because the insurance would pay the rest. So I paid 1140.00. Well now they're trying to me to pay another 1000.00 because they don't know how to submit X-rays to the insurance for the remainder of the money. The reception told you " you can just pay and have the insurance reimburse you." Um no ma'am. I told her I already paid what I was suppose to. I asked to speak to the doctor twice and she said she would double check if they sent the X-rays. My husband and I spoke to the insurance and they said they've been waiting on the dental office to send them. This has been going on for 5 months. And now that it's the 31st of December they want me to give the the money. If this isn't fixed I will be seeking a lawyer. Horrible dental office and after he finishes I will NEVER come here again. These receptionist have no idea how insurance works.