CVS

Twice now my wife has tried to obtain my sick infant sons medicine and no one at this location seems to care. Yesterday there was not enough insurance information from the doctor. Today after waiting 30 minutes in the drive thru with a sick crying baby, she’s told they can’t enter a few lines of information and she would have to come inside because there was a line behind her. This is unacceptable, she waited her turn, the customers behind her can wait their turn. Again, we will no longer fill our prescriptions at this location, it would be in CVS’s best interest to look into customer service policies to prevent them from losing customers in the future... but who am I kidding, customer service is dead...