Worst customer service in time of need. My mom caught a flat at Summits tonight (right next door). I asked for a pair of channel locks so that I could remove a nipple out of her front tire she ran over when parking. The guy was reluctant to loan them to me but did. When I promptly brought them back and asked if I could use his air to inflate her tire he said no we’re closed. I explained to him we caught a flat and he couldn’t care less. The other guy I asked for help said he didn’t even work there. Then what are you doing under a car in the bay if you don’t work there? Based on this experience I highly suggest everyone avoid this place like the plague. If they can’t even help someone when they clearly have the tools during an emergency, they why would they go out of their way to help you when fixing your car? PASS ON THIS PLACE!
Worst customer service in time of need. My mom caught a flat at Summits tonight (right next door). I asked for a pair of channel locks so that I could remove a nipple out of her front tire she ran over when parking. The guy was reluctant to loan them to me but did. When I promptly brought them back and asked if I could use his air to inflate her tire he said no we’re closed. I explained to him we caught a flat and he couldn’t care less. The other guy I asked for help said he didn’t even work there. Then what are you doing under a car in the bay if you don’t work there? Based on this experience I highly suggest everyone avoid this place like the plague. If they can’t even help someone when they clearly have the tools during an emergency, they why would they go out of their way to help you when fixing your car? PASS ON THIS PLACE!