Very upset with this dealership. We bought a Yukon Denali from them several years back and had a great experience but not so much in the last week. We tried to do business with them again by trading our F-150 platinum. We live 3.5 hrs away and were willing to drive there to give them our business again. Salesmen john lied to us on a price they were going to give us which we had agreed on just to get us to come in to the dealership he said that they were $1000 off from the out the door price we requested but only needed to bring our truck in to get the extra money once valued. My husband was ready to drive there but when I called a GM to confirm the price he said it was going to over 5 thousand more than what john told us. He said they got the numbers mixed up. I was very upset we were lied to. Neither john nor the GM apologized, the GMs excuse was only that he'd only been a GM for a week. No one ever called me back except John saying that we had negative equity in our truck (100% not true again) and then he asked me to just buy the Yukon and us sale our truck on our own. Very disappointed in this company!
All USA
Very upset with this dealership. We bought a Yukon Denali from them several years back and had a great experience but not so much in the last week. We tried to do business with them again by trading our F-150 platinum. We live 3.5 hrs away and were willing to drive there to give them our business again. Salesmen john lied to us on a price they were going to give us which we had agreed on just to get us to come in to the dealership he said that they were $1000 off from the out the door price we requested but only needed to bring our truck in to get the extra money once valued. My husband was ready to drive there but when I called a GM to confirm the price he said it was going to over 5 thousand more than what john told us. He said they got the numbers mixed up. I was very upset we were lied to. Neither john nor the GM apologized, the GMs excuse was only that he'd only been a GM for a week. No one ever called me back except John saying that we had negative equity in our truck (100% not true again) and then he asked me to just buy the Yukon and us sale our truck on our own. Very disappointed in this company!